Deposit Disputes – Apportioning Liability

£78.00 inc VAT

The deposit dispute process is relatively unknown to most inventory providers. The course will help users understand the dispute process, the key responsibilities when compiling both the inventory and check out reports and the process and documents that enable the deposit adjudicators to make an informed decision should the tenancy deposit go to dispute.


Deposit Dispute – Apportioning Liability course has been designed to bring together all the underpinning information and legislation that will help provide you with actionable steps so that you have the knowledge and skills needed to understand and apportion liability.

The course will provide:

  • Background information on the history of disputes
  • Understanding the legislation that underpins the deposit framework
  • An understanding of evidence that is accepted by the adjudicator
  • List of accepted evidence by the deposit schemes
  • Understand the types of liability that affect tenants, landlord and agents
  • How to apportion liability (examples)
  • How to apportion costs including the formula used by deposit adjudicators
  • Understanding cleanliness and why its important to be clear in reports
  • Why anti social behaviour is not just about noise

At the end of the course you will have a much clearer understanding of the deposit adjudication process and how to apportion liability when completing check outs.

Designed and led by our experienced trainer Sián Hemming-Metcalfe you will be guided and supported with advice and guidance at every point.Invest in your personal development and build long term relationships with your clients and staff with our CPD accredited ‘fit for purpose’ training and ongoing support and guidance. 

Is there a time limit to the course?

For online completely self-paced online courses – you decide when you start and when you finish.

Do I have limited access to the course?

After enrolling, for online completely self-paced online courses you have 24/7 access for 12 mths – across any and all devices you own.

Can I request a refund?

Refunds for no shows / non attendance for practical or live Zoom led courses will not be given. As all other paid courses provide immediate access, no refunds are available once the course has been started. For more information please review our Terms and Conditions.


  1. Melissa

    Excellent course, very informative and helpful. I found the process user friendly and logical. It’s great to have background information on the schemes and legislation so I can demonstrate this back to my clients. I particularly found the information on apportioning liability helpful and will be using this information going forward.

  2. Anette

    The training provided me with the additional information I required to have an understanding of Deposit Disputes

  3. Maureen McGuire

    Found the course very informative and helpful!

Only logged in customers who have purchased this product may leave a review.