Tenants – Rights & Responsibilities
Tenants have certain rights as well as responsibilities when renting a property.
As a tenant, they have the right to:
- Live in a property that’s safe and in a good state of repair
- Have their deposit protected and returned when the tenancy ends
- Challenge excessively high charges
- Know who their landlord is
- Live in the property undisturbed
- See an Energy Performance Certificate for the property
- Be protected from unfair eviction and unfair rent
- Have a written agreement if they have a fixed-term tenancy of more than 3 years
When starting a new assured or short assured tenancy, the landlord must give the tenant:
Tenants should give landlords or their representatives (agents / contractors) access to the property to inspect and or carry out repairs. The landlord has to give the tenant at least 24 hours’ notice and visit at what is deemed to be a reasonable time of day, unless in an emergency when immediate access may be required (gas leak/flooding).
Tenants must also:
- Take good care of the property, for example turn off the water at the mains if away in cold weather
- Carry out minor maintenance such as checking smoke alarms and changing light bulbs
- Dispose of rubbish properly
- Not to damage internal decorations, furniture and equipment
- Pay the agreed rent, even if repairs are needed or `are in dispute with the landlord
- Pay other charges as agreed with the landlord, for example Council Tax or utility bills
- Repair or pay for any damage caused by the tenant, residing family, friends of their visitors to the property
- Only sublet a property if the tenancy agreement or if the landlord allows it
- Look after the property and remain within the terms of the tenancy agreement
The landlord has the right to take legal action to evict the tenant if they fail to meet their responsibilities.