KnowledgeBase

Blogs, Industry Updates & More!

Case Study - Why Allowing Tenants To Retain Keys Is Fraught With Issues

Interesting case study shown here in Property Eye where Sandy Bastin; Head of Adjudication Services at TDS describes how a landlord allowed the tenant to return to the property after the checkout to carry out cleaning and remedial tasks. My advice is always to ensure that the tenant is fully...

READ MORE

Landlords Lack Understanding When It Comes To Letting Reforms

A new and independent survey has suggested many landlords in the UK are struggling to keep pace with new legislative and regulatory reforms that have been introduced in the past year. The editorial by Propertywire states that some 30% do not understand the changes to House in Multiple...

READ MORE

Response To TDS Guide On Inventories

In response to the joint publication by TDS - guidance on the check-in and check-out process for tenants; Siān Hemming-Metcalfe; Head of Training & Development for InventoryBase Academy commented; ‘It’s pleasing to finally see Inventories being highlighted and discussed so openly rather...

READ MORE

Inventory Clerks - Are You A Subject Matter Expert?

It's a weird phrase isn't it; subject matter expert? It's a phrase I see regularly on social media, in emails and on LinkedIn but what are they exactly? According to Christopher Pappas; founder of eLearning Industry’s Network a Subject Matter Expert has the potential to become a valued member...

READ MORE

Tenant Fee Ban - Can We Charge For Missed Appointments?

The background to this blog was a conversation I had with another inventory company owner where we looked at whether, as inventory providers, we can charge for missed appointments now that the tenant fee ban is imminent (1st June 2019). Historically; we have charged a fee for appointments when...

READ MORE

Should The Property Sector Stop Resisting New Regulations?

There was once a time when a mere reference to the financial services industry was met with mistrust and scorn. The issues which arose from poor regulations within the financial sector have taken around 10 years to resolve. However, the era of rogue mortgage advisers has long gone, and the...

READ MORE

What Next For The Tenant Fee Ban?

Those in the lettings sector will be well aware of the imminent ban on tenant fees but who is ready for the changes? The Act has made its journey through parliament, and will be implemented in England from 1st June, 2019. This means that now is the time for letting agents to finalise...

READ MORE

Lettings Industry Faces More Regulation

The residential lettings industry in Britain is set to face even more reform after a new regulatory framework is to be set up. Heather Wheeler MP, the Housing Minister, announced at last months ARLA (Association of Residential Letting Agents) conference that more changes will be made to the...

READ MORE

Inventory Reports - Why Looks Matter

We spend a lot of time looking at the content of an inventory report in our training course; Learn How To Produce Professional Property Reports however how the report 'looks' is just as important. Why? Because if the report appears disordered, if the information has not been checked for...

READ MORE

Introducing 'How To' Property Information Videos

As part of our course Learn How To Produce Professional Property Reports we have produced our first series of videos on 'how to complete a report' on a new 2 bedroom flat. The video's look at each room individually; walking you through the reporting process, providing descriptions with...

READ MORE