KnowledgeBase

Blogs, Industry Updates & More!

Can Inventory Providers Effect Change In The Industry?

We are working in an industry that is going through massive legislative change and, in the main, it’s seen as a positive step certainly in order to safeguard tenants and for many, is long overdue but there is a real risk that as inventory providers we will be left to ‘fend for ourselves’ as...

READ MORE

DPS Case Study Reveals Why Impartiality Is Key To A Successful Dispute

With over 60,000 disputes adjudicated on by the Dispute Resolution Service they know a thing or two about evidence and the need to provide detailed information during a dispute. This case study; originally highlighted in Estate Agent Today showcases how conflicting evidence from the landlord...

READ MORE

What Do You Need to Succeed?

As a training provider we naturally draw from our experiences and understanding of the industry so that we can provide the best training for inventory clerks. However; quite often as providers we can loose sight of and forget that it is you that should determine the type of information...

READ MORE

Proposed Regulatory Framework Announced For Estate And Letting Agents

The lettings industry seems to be in a constant state of change with increased legislation and regulation quickly on its heels with the Government releasing a report on the recommendations of the Regulation of Property Agents Working Group (RoPA) proposing a new regulatory framework to cover...

READ MORE

Government Announces Overhaul Of HHSRS

ARLA has published their article on HHSRS after the UK Government announced that an overhaul of the Housing Health and Safety Rating System (HHSRS) in England will begin later in the year. Currently the HHSRS assesses private rented residential property against 29 identifiable hazards. A...

READ MORE

SCAM ALERT: Protecting Property Privacy

An article in Property Eye has showcased a very worrying new scam where a gang of 3 people has conned unsuspecting tenants out of their deposit and 2 months rent upfront with no realistic chance of getting their money back and no home to move in by purporting to be the representative of the...

READ MORE

Case Study - Why Allowing Tenants To Retain Keys Is Fraught With Issues

Interesting case study shown here in Property Eye where Sandy Bastin; Head of Adjudication Services at TDS describes how a landlord allowed the tenant to return to the property after the checkout to carry out cleaning and remedial tasks. My advice is always to ensure that the tenant is fully...

READ MORE

Landlords Lack Understanding When It Comes To Letting Reforms

A new and independent survey has suggested many landlords in the UK are struggling to keep pace with new legislative and regulatory reforms that have been introduced in the past year. The editorial by Propertywire states that some 30% do not understand the changes to House in Multiple...

READ MORE

Response To TDS Guide On Inventories

In response to the joint publication by TDS - guidance on the check-in and check-out process for tenants; Siān Hemming-Metcalfe; Head of Training & Development for InventoryBase Academy commented; ‘It’s pleasing to finally see Inventories being highlighted and discussed so openly rather...

READ MORE

Inventory Clerks - Are You A Subject Matter Expert?

It's a weird phrase isn't it; subject matter expert? It's a phrase I see regularly on social media, in emails and on LinkedIn but what are they exactly? According to Christopher Pappas; founder of eLearning Industry’s Network a Subject Matter Expert has the potential to become a valued member...

READ MORE