KnowledgeBase

Blogs, Industry Updates & More!

What Do You Need to Succeed?

As a training provider we naturally draw from our experiences and understanding of the industry so that we can provide the best training for inventory clerks. However; quite often as providers we can loose sight of and forget that it is you that should determine the type of information...

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Proposed Regulatory Framework Announced For Estate And Letting Agents

The lettings industry seems to be in a constant state of change with increased legislation and regulation quickly on its heels with the Government releasing a report on the recommendations of the Regulation of Property Agents Working Group (RoPA) proposing a new regulatory framework to cover...

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Government Announces Overhaul Of HHSRS

ARLA has published their article on HHSRS after the UK Government announced that an overhaul of the Housing Health and Safety Rating System (HHSRS) in England will begin later in the year. Currently the HHSRS assesses private rented residential property against 29 identifiable hazards. A...

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SCAM ALERT: Protecting Property Privacy

An article in Property Eye has showcased a very worrying new scam where a gang of 3 people has conned unsuspecting tenants out of their deposit and 2 months rent upfront with no realistic chance of getting their money back and no home to move in by purporting to be the representative of the...

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Case Study - Why Allowing Tenants To Retain Keys Is Fraught With Issues

Interesting case study shown here in Property Eye where Sandy Bastin; Head of Adjudication Services at TDS describes how a landlord allowed the tenant to return to the property after the checkout to carry out cleaning and remedial tasks. My advice is always to ensure that the tenant is fully...

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Landlords Lack Understanding When It Comes To Letting Reforms

A new and independent survey has suggested many landlords in the UK are struggling to keep pace with new legislative and regulatory reforms that have been introduced in the past year. The editorial by Propertywire states that some 30% do not understand the changes to House in Multiple...

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Response To TDS Guide On Inventories

In response to the joint publication by TDS - guidance on the check-in and check-out process for tenants; Siān Hemming-Metcalfe; Head of Training & Development for InventoryBase Academy commented; ‘It’s pleasing to finally see Inventories being highlighted and discussed so openly rather...

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Inventory Clerks - Are You A Subject Matter Expert?

It's a weird phrase isn't it; subject matter expert? It's a phrase I see regularly on social media, in emails and on LinkedIn but what are they exactly? According to Christopher Pappas; founder of eLearning Industry’s Network a Subject Matter Expert has the potential to become a valued member...

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Tenant Fee Ban - Can We Charge For Missed Appointments?

The background to this blog was a conversation I had with another inventory company owner where we looked at whether, as inventory providers, we can charge for missed appointments now that the tenant fee ban is imminent (1st June 2019). Historically; we have charged a fee for appointments when...

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Should The Property Sector Stop Resisting New Regulations?

There was once a time when a mere reference to the financial services industry was met with mistrust and scorn. The issues which arose from poor regulations within the financial sector have taken around 10 years to resolve. However, the era of rogue mortgage advisers has long gone, and the...

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